Offline-aware
Daily work can queue on the phone and synchronize when connectivity returns.
Maintenance operations, kept simple
On it! Workdesk
A job comes in. The right person says: On it!
From that moment, every job leaves a record. Stores report issues, technicians handle the work, and supervisors keep every location moving without reconstructing the day from messages and memory.
- Unlimited users and locations
- Android app with desktop mode
- Searchable evidence and costs
OperationsOPERATIONSTickets
Search tickets or locationsAll statuses
LOCATIONTICKETSTATUSASSIGNED TO
Roma NorteCAF-014Espresso machine pressureUpdated 4 min agoOn the wayAlex R.
CentroCAF-008Front counter outletUpdated 22 min agoBeing handledSam T.
CondesaCAF-003Freezer temperatureUpdated 1 hr agoWaiting approvalAlex R.
One record from report to approval
Photos and documents
Costs by location
Works when connectivity does not
A clear handoff
Work moves forward. Context stays attached.
Each action becomes part of the ticket, so the next person knows what happened without asking the whole group again.
- 01
Report
A location sends text, a photo, or both. Urgent work is visible immediately.
- 02
Handle
A technician claims the job, records arrival, work, materials, and evidence.
- 03
Approve
The location confirms the result or requests another look with the history intact.
- 04
Find
Supervisors search by location, category, person, status, or archived record.
The useful part of structure
The ticket becomes the work record.
Notes, status changes, photos, receipts, reminders, assignments, and approval stay in a single timeline. WhatsApp can remain part of the transition without being the only place the truth lives.
- Evidence that stays readable Full-quality originals with practical previews.
- Costs with context Materials and expenses remain attached to the work and location.
- Familiar sharing Send a clean ticket summary through WhatsApp or another text app.
Work started
Pressure valve inspected and group head opened.
Alex R. · 10:42 AMArrived at location
Arrival recorded at Roma Norte.
Alex R. · 10:31 AMOn the way
Estimated arrival shared with the location.
Alex R. · 10:10 AMTicket opened
Pressure drops during the morning rush.
Maria L. · 9:54 AMRight view, right moment
One workspace without one-size-fits-all clutter.
For location teams
Report the issue and follow what happens next.
Create a ticket quickly, see who is handling it, add follow-up, approve completed work, and review every ticket for your location.
- Fast ticket creation
- Clear status and reminders
- Closure approval or follow-up
Built for operational trust
Useful controls without turning work into paperwork.
Role-controlled
Access follows workspace role, assigned locations, responsibilities, and ticket participation.
Location, by policy
Arrival verification is event-based and configurable. Workdesk does not continuously track people.
Portable records
Owners can export workspace data and preserve searchable summaries when older files are archived.
Pricing that follows storage
Pay for the shared space, not every person who helps.
Every plan includes unlimited workspace members, locations, and tickets. Choose the storage capacity that matches the evidence your team keeps.
Plans are being prepared for public release through Google Play and Stripe.1 GB shared storage
5 GB shared storage
Popular for small teams20 GB shared storage
100 GB shared storage
Talk to us about accessAnnual plans include two months at no additional cost.
Ready when the next issue arrives