Help center
How can we help?
Send us the workspace name, what you expected to happen, and what appeared instead. Do not include passwords, login codes, or complete payment information.
Sign-in and invitations
Include the email address you are using and whether the issue occurs in Android or the browser. Never send the one-time code itself.
Sync and ticket updates
Tell us which role and location are affected, the approximate time, and whether either device was offline.
Photos and documents
Include the ticket identifier, file type, and approximate file size. Avoid attaching private customer files unless requested securely.
Billing and workspace ownership
Workspace owners can use the administration portal for plans, storage, users, backup, and ownership controls.
Email support
Support is currently handled in English and Spanish.
Account deletion
The fastest verified method is inside the Android app. You can also start the process through our account deletion page.
Security reports
If you believe you found a security vulnerability, use the subject "Security report" and avoid accessing or including data that does not belong to you. We will provide a secure follow-up channel when needed.